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 Post subject: IMPORTANT: If you crash do this
PostPosted: Mon 09 May, 2011 6:30 pm 
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Hound
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Joined: Fri 25 Feb, 2011 3:21 am
Posts: 1993
1) If possible take a print Screen of the crash in progress

2) Find your latest autosave and send it to us by email (will include 2 files)

si_savename.cs
sg_savename.cs.dso

Located here ...
C:\Documents and Settings\YourUsernam\Application Data\MinMaxGames\SpacePiratesAndZombies (Windows XP)
C:\Users\YourUsernam\AppData\Roaming\MinMaxGames\SpacePiratesAndZombies\b_save (Windows 7)

3) Find the console.log file and set it to us by email (DO THIS BEFORE YOU START THE GAME UP AGAIN OR IT WILL OVERRIDE CRITICAL INFORMATION WE NEED)
C:\Program Files\Indie Games\Space Pirates and Zombies\Spaz\console.log

4) try your very best to send us any reproduction steps to help us track the bug. No detail is too small.

5) a description of what you were doing right before the crash occurred, if you were in combat, mining, just failed a mission, if the game had been running for many hours etc may all be useful data


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 Post subject: Re: IMPORTANT: If you crash do this
PostPosted: Sun 22 May, 2011 9:42 pm 
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Shortbus

Joined: Sun 22 May, 2011 12:09 pm
Posts: 2
have you fixed this yet i just bought the game like an hour ago and it just stops working at 16% loading


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 Post subject: Re: IMPORTANT: If you crash do this
PostPosted: Sat 28 May, 2011 4:16 pm 
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Developer
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Joined: Fri 25 Feb, 2011 3:39 am
Posts: 1767
The new patch should make loading a lot smoother for you.


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 Post subject: Re: IMPORTANT: If you crash do this
PostPosted: Sun 19 Jun, 2011 9:35 pm 
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Shortbus

Joined: Sun 19 Jun, 2011 9:22 pm
Posts: 2
I have a crash with files to send but I cannot find the link to email to you, nor a way to upload files to the site.


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 Post subject: Re: IMPORTANT: If you crash do this
PostPosted: Mon 20 Jun, 2011 9:50 am 
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Gyro

Joined: Fri 10 Jun, 2011 4:20 pm
Posts: 116
Try contact@spazgame.com


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