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 Post subject: Black screen on startup
PostPosted: Wed 19 Oct, 2016 5:10 am 
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Shortbus

Joined: Wed 19 Oct, 2016 5:01 am
Posts: 6
I'd been playing and greatly enjoying SPAZ, but last night when I tried starting it up my display went to a black screen that was unresponsive to alt-tabbing and ctrl-alt-delete.

My graphics drivers are fully up to date.

I tried the solution offered here (minmax-games.com/forums/viewtopic.php?p=12389&sid=78791fc5cd5a6f895f6438d2f959f370#p12389), and tho it does solve the black screen problem, the game window is now about one tenth of the monitor and compressed vertically.

Any help would be greatly appreciated, very fun game!


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 Post subject: Re: Black screen on startup
PostPosted: Wed 19 Oct, 2016 3:42 pm 
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Joined: Fri 25 Feb, 2011 3:21 am
Posts: 1997
Have you tried reinstalling? Sounds like something got corrupted.


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 Post subject: Re: Black screen on startup
PostPosted: Wed 19 Oct, 2016 11:26 pm 
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Shortbus

Joined: Wed 19 Oct, 2016 5:01 am
Posts: 6
Did a full reinstall, no help. I purchased the game thru Steam if that makes a difference.


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 Post subject: Re: Black screen on startup
PostPosted: Thu 20 Oct, 2016 3:52 pm 
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Hound
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Joined: Fri 25 Feb, 2011 3:21 am
Posts: 1997
Hmm, if the game worked before, and a clean install isn't working, it seems like there may be some hardware problems. Have you tried updating your videocard drivers?

Are you able to see the pre-game launcher window? If so, give the directX comparability mode a try.


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 Post subject: Re: Black screen on startup
PostPosted: Thu 20 Oct, 2016 6:44 pm 
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Shortbus

Joined: Wed 19 Oct, 2016 5:01 am
Posts: 6
I tried a second full reinstall, and this time it fixed the problem! Thank you so much for taking the time to help me Richard!


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 Post subject: Re: Black screen on startup
PostPosted: Fri 21 Oct, 2016 3:11 pm 
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Joined: Fri 25 Feb, 2011 3:21 am
Posts: 1997
No problemo! Glad you got sorted out.


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 Post subject: Re: Black screen on startup
PostPosted: Sat 22 Oct, 2016 2:50 am 
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Shortbus

Joined: Wed 19 Oct, 2016 5:01 am
Posts: 6
Alas after a day or so the problem has returned. I've tried several reinstalls with no luck. All of my video and audio drivers are fully up to date. Any other thoughts on what the problem might be?


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 Post subject: Re: Black screen on startup
PostPosted: Sat 22 Oct, 2016 3:31 pm 
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Joined: Fri 25 Feb, 2011 3:21 am
Posts: 1997
Well sadly I think it sounds like some sort of hardware failure. The game shouldn't spontaneously stop working like that.

Do you have troubles with any other games?
Do you get the space screen / did you try directX compatibility mode?


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 Post subject: Re: Black screen on startup
PostPosted: Sun 23 Oct, 2016 8:21 am 
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Volley
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Joined: Wed 25 Apr, 2012 8:44 am
Posts: 611
Can you post the specifications of your system?
CPU
GPU(s?)
RAM

_________________
My BigBeef mod, Quad Turret mod & Master Dredge base Mod.
Modding for MY OWN Pleasure. :twisted:
Please Help with LoBWaM (List of Base Weapons and Modules)
Official SPAZ mod package (v2.0) Cause people cant find links anymore


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 Post subject: Re: Black screen on startup
PostPosted: Mon 24 Oct, 2016 2:59 am 
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Shortbus

Joined: Wed 19 Oct, 2016 5:01 am
Posts: 6
Quote:
Well sadly I think it sounds like some sort of hardware failure

If only it were that simple: the game works just fine sometimes, other times it won't even open the pre-game launcher window, instead turning the screen completely black and hanging the system.

Quote:
Do you have troubles with any other games?

Kerbal Space Program works fine for me, but some other Steam Games (Planetary Annihilation, for one) do sometimes freeze up; I haven't been able to track down those problems either.

Quote:
Can you post the specifications of your system?

CPU: Intel Core i7-4790K Devil’s Canyon Quad-Core 4.0GHz LGA 1150
GPU: EVGA GeForce GT 740 4GB
RAM: Crucial Ballistix Tactical 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800)

I greatly appreciate both of your help, it's been a devilish problem to track down.


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 Post subject: Re: Black screen on startup
PostPosted: Mon 24 Oct, 2016 6:14 pm 
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Volley
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Joined: Wed 25 Apr, 2012 8:44 am
Posts: 611
@Richard.
What are the OpenGL and/or OpenCL requirements for SPAZ1?
Cause the GT 740's specs are 4.5 (OpenGL) and 1.1 (OpenCL) respectively.

This could be a concern. Although, I have played SPAZ1 on a lesser system just fine.

@vdpxz
Is the main monitor connected to the videocard port?
And not by coincidence the motherboard port.

You want to avoid using the intel IGP at all times.

_________________
My BigBeef mod, Quad Turret mod & Master Dredge base Mod.
Modding for MY OWN Pleasure. :twisted:
Please Help with LoBWaM (List of Base Weapons and Modules)
Official SPAZ mod package (v2.0) Cause people cant find links anymore


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 Post subject: Re: Black screen on startup
PostPosted: Tue 25 Oct, 2016 3:18 pm 
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Joined: Fri 25 Feb, 2011 3:21 am
Posts: 1997
I really have no idea. Some of that stuff is buried in the Torque game engine somewhere. I know we have a dx compatibility mode for the odd few that have problems.

All in all, we haven't touched the game in 6 years, and have a 1 / 10000 failure rate. If OpenGL was the issue vdpxz is having, it would fail every time, which is why I think it may be hardware malfunction.


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 Post subject: Re: Black screen on startup
PostPosted: Wed 26 Oct, 2016 3:10 am 
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Shortbus

Joined: Wed 19 Oct, 2016 5:01 am
Posts: 6
Quote:
Is the main monitor connected to the videocard port?
And not by coincidence the motherboard port.

My main monitor is a Samsung 28-Inch Ultra High Definition LED Monitor that requires two HDMI cables, both are plugged into videocard ports and not the motherboard port. I have a second monitor also plugged into the GPU, but it is usually off when I'm running SPAZ.

In the last few days I've been able to get SPAZ to run more or less reliably by doing the following:
1) Open Steam, go to SPAZ, right click "Properties"
2) Go to the "Local Files" tab, then click "Browse Local Files"
3) From the File Explorer window, open SpazGame.exe

This opens the games launch screen successfully most of the time. To be clear, clicking "Play" on the Steam page or opening the desktop shortcut to the game results in the black screen every time. That behavior doesn't seem like a hardware malfunction, but I am by no means an expert.

Richard and GTX2GvO, I really appreciate you helping me with this problem, it really has me scratching my head as to what could be going on.


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 Post subject: Re: Black screen on startup
PostPosted: Wed 26 Oct, 2016 5:27 pm 
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Hound
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Joined: Fri 25 Feb, 2011 3:21 am
Posts: 1997
The reason I suggest maybe a hardware problem is you experience different results when starting the game. Normally if it were a compatibility problem, it would always fail in the same fashion.

However, I also could be wrong :)

One thing to maybe try is the demo here...

http://minmax-games.com/SpacePiratesAnd ... r_v1.0.exe

If this works, then maybe it's a problem with the Steam end of things. Let me know.


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