Technical Support Faq (Answers to Solved Problems)
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Author:  Blorfy [ Mon 09 May, 2011 11:30 pm ]
Post subject:  Technical Support Faq (Answers to Solved Problems)

Most Important:
Update your video card drivers. Default windows drivers do not contain OpenGL. You need at least OpenGL 3.0 to run SPAZ.

Alt-Tab from full screen mode crashes
- SPAZ may not have crashed, it has to reload 700 megs of art, which takes time when you maximize again.
- Windowed mode does not dump resources and is the preferred method to play if you multi-task.
- We are looking into ways of making alt-tabbing more stable and not dump game resources, requiring a reload.

If windowed mode crashes: (Or get stuck in an invalid resolution)
- delete the b_settings directory (resets your personal game settings)
- Win7: C:\Users\USERNAME\AppData\Roaming\MinMaxGames\SpacePiratesAndZombies\b_settings
- XP: C:\Documents and Settings\USERNAME\Application Data\MinMaxGames\SpacePiratesAndZombies\b_settings

If SPAZ pauses forever during initial load, or has very bad in game performance (like 1 frame per second)
- Disable Anti Virus software.
- Confirmed that AntiVir is not compatible with SPAZ currently.

Edit: Added Feb 1 from a customer email:
I found that cause for the lag in OpenGL was having "Adaptive Antialiasing" enabled in the Catalyst control panel.

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